FREQUENTLY ASKED QUESTIONS
You ask, we answer!
WHAT ARE THE RETURN CONDITIONS?
You can cancel your order within 14 days without giving any reason and return it to us. This is only possible if the goods are in mint original condition and show no damage.
Please also note that the costs incurred for your return must be beared by yourself.
For your return, pack the goods and send them to our postal address.
You can find this in our imprint.
After checking the return, your costs will be refunded.
HOW LONG DOES IT TAKE UNTIL I RECEIVE MY DELIVERY?
After you have successfully placed your order, the goods will be packed and on their way to you.
This can take in germany 2-5 working days and international 5-12 working daysfor delivery.
DO YOU SELL GIFT VOUCHERS?
yes, click here for gift vouchers
WHAT ARE THE SIZES ?
You can find your perfect size in the size chart in the product gallery.
For orientation, the size and weight of our models are listed in the product description.
Please note that it is common for abayas to be shortened if necessary.
HOW DO I CARE FOR MY ABAYA?
You can wash our abayas in the washing machine up to 30°C inside out.
However, we always recommend hand washing.
All abayas can be ironed inside out at a low temperature.
Please do not put them in the dryer!
DO U SHIP OUTSIDE GERMAN ?
Yes, we do world wide shipping. Shipping costs start at 5,90 €